Privacy Policy

Last update: May 25, 2025

1. Preamble

This privacy policy aims to inform users of the Braidsbook website and application :

How their personal data is collected. Personal data is any information that can identify a user. This may include: their first and last names, postal or email address, location, or IP address (non-exhaustive list);
The rights they have regarding this data;
The person responsible for processing the collected and processed personal data;
The recipients of this personal data;
The site's cookie policy.
This policy supplements the legal notices and the Terms of Use available to users at: https://www.braidsbook.com/terms

2. Principles relating to the collection and processing of personal data

Processed lawfully, fairly, and transparently with respect to the data subject;
Collected for specified (see Article 3.1), explicit, and legitimate purposes, and not further processed in a manner incompatible with those purposes;
Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed;
Accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that is inaccurate, having regard to the purposes for which it is processed, is erased or rectified without delay;
Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed;
Processed in a manner that ensures appropriate security of the collected data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

Lawfulness of processing

The data subject has given consent to the processing of their personal data for one or more specific purposes;
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
Processing is necessary for compliance with a legal obligation to which the controller is subject;
Processing is necessary to protect the vital interests of the data subject or of another natural person;
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, especially where the data subject is a child.

3. Personal data collected and processed during site or app use

Data collected

Identity: first name, last name
Contact details: email, phone, city
Browsing data: IP, cookies, logs
Location (with consent)
Reviews, ratings, photos

Purpose of collection

Account and contact creation
Service quality monitoring
Improvement of communication about the services offered on the platform
Personalization of the user environment according to their preferences

Data collection mode

Browsing data: IP, cookies, logs (automatically collected when using the site)
Location (with consent)
Booking and payment data (via third-party providers)

Retention period

Active user data: for the entire duration of service use
Billing data: 5 years
Cookies: up to 13 months
Some data may be retained beyond these periods to fulfill legal or regulatory obligations.

Data hosting

Data is hosted by Clever Cloud, on servers located in Canada. International transfers are governed by standard contractual clauses or recognized agreements. Contact: info@braidsbook.com

4. Data controller and Data Protection Officer (DPO)

Data controller

Personal data is collected by L.SAHA Technologies Inc. (1179598587). Contact: 56 RUE Des cheminots Beauharnois Quebec J6N0T9 Canada; info@braidsbook.com .

Data Protection Officer (DPO)

Perez Tchio Saha, 56 rue des Cheminots, Beauharnois, Quebec J6N 0T9, tchioperez@gmail.com. If, after contacting us, you believe your rights are not being respected, you may contact the Commission d’accès à l’information du Québec.

5. User rights regarding data collection and processing

Right of access, rectification, and erasure of data (Articles 15, 16, and 17 of the GDPR)
Right to data portability (Article 20 of the GDPR)
Right to restriction (Article 18 of the GDPR) and to object to data processing (Article 21 of the GDPR)
Right not to be subject to a decision based solely on automated processing
Right to determine the fate of data after death
Right to contact the competent supervisory authority (Article 77 of the GDPR)

To exercise your rights, please send your request to L.SAHA Technologies Inc. 56 RUE Des cheminots Beauharnois Quebec J6N0T9 or by email to info@braidsbook.com. The user may be required to provide certain information (name, surname, email, account number). See www.cai.gouv.qc.ca for more information.

6. Cookie policy

Browsing
Audience measurement
Targeted advertising

A consent banner is displayed on your first visit. Preferences can be changed at any time via your browser settings or the site's cookie manager.

7. Policy modification conditions

The Braidsbook platform publisher reserves the right to modify this Policy at any time to ensure its compliance with applicable law. Changes do not affect previous purchases. Users are invited to review this Policy each time they use our services. Policy published on May 25, 2025.